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STV Player+

For users of the subscription version of the STV Player

How do I download programmes?
STV Player+ subscribers who have a compatible iOS device (iPhone or iPad) get the option to download some of our content to watch later/offline. The p...
Thu, 31 Aug, 2023 11:23 AM
My credit/debit card has expired and I need to change my payment information
There are a few ways to do this, depending on how you originally signed up, you can either: For users you signed up in app and pay via their Apple...
Wed, 25 Oct, 2023 3:01 PM
How can I check if I’ve signed up via the iOS app or via the web site.
Log onto your account at Click on the Plan tab If you have signed up via the iOS app/Apple ID you will see a message advising you to lo...
Wed, 19 Apr, 2023 5:19 PM
I’ve signed up for STV Player+, but don’t see the STV Player+ benefits when I use the website.
STV Player+ benefits - watch on demand, archive shows and box sets ad-free in the UK  - are available on all our apps. The ability to download content...
Thu, 31 Aug, 2023 11:17 AM
How do I manage my STV account?
If you signed up in the iOS app and via your Apple ID account: Log onto the STV Player app on your iPhone or iPad. Go to the Settings section Select...
Fri, 12 May, 2023 12:25 PM
How do I migrate my subscription from Apple?
If you are currently subscribed to STV Player+ and wish to or have been advised to change your subscription method from Apple, then these are the steps you ...
Mon, 20 Feb, 2023 4:29 PM
I have a promotional deal for STV Player+ when is the best time to cancel my subscription?
You can cancel your STV Player+ subscription anytime up to 24 hours before its renewal. If you have a promotional discount (for reduced pricing or fre...
Thu, 31 Aug, 2023 10:41 AM
How do I redeem a Promo code via your website?
From time to time promo codes may be offered for STV Player+ subscriptions which can be redeemed on our website or via a particular l...
Tue, 25 Jul, 2023 12:21 PM
How do I redeem a Promo code via the Apple app?
From time to time promo codes may be offered for STV Player+ subscriptions which can be redeemed via our Apple app. To redeem a code in our Apple app g...
Tue, 21 Nov, 2023 2:32 PM