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STV Player
Getting Started
11
What is STV Player?
What programmes do you have on STV Player?
Which platforms are supported by STV Player?
Why do I have to register to use STV Player?
How old do you need to be to use STV Player?
See all 11 articles
Watching STV
32
Do I need a TV licence to use STV Player?
Is the online stream actually live?
Why do you need to know my location?
Can I watch STV Player if I'm not in Scotland?
I live outside the UK. Why can't I watch any of your programmes?
See all 32 articles
STV Player+
21
What is STV Player+?
Which devices is STV Player+ available on?
Can I get a free trial of STV Player+?
How do downloads work?
Can I watch STV when I'm on holiday?
See all 21 articles
Your Account
4
How do I reset my password?
How do I manage my email subscriptions?
How do I close my account?
How do I update my account information?
Troubleshooting
18
Why am I being taken to the Personal Details page on Log in?
You tell me I'm using an ad blocker - how do I switch it off?
My device isn't supported, what can I do?
Youview: I hear a loud pop/static sound between every ad break
I'm on an iOS device and get an Error Code 3 message.
See all 18 articles
Important Information
4
Is the STV Player a regulated service?
EPG Policy
How can I find out about STV's environmental and sustainability strategies?
How do I make a complaint?
How to Guides
0
