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Troubleshooting

Why is my Android device not supported?
The following message is shown if your device is unable to use the STV Player app.   The Android app is only available for use on Phones and Tab...
Wed, 18 Nov, 2020 at 2:17 PM
Error code: BC-2 when using an Android device
One of the common reasons that this error is shown is to do when trying to watch protected content. As some of our content is protected by an increased leve...
Wed, 17 Mar, 2021 at 3:25 PM
Sound out of sync when using Chromecast
For issues with Chromecast you can visit the Chromecast help pages to troubleshoot any issue with your Chromecast device. You can also try rebooting y...
Wed, 1 Dec, 2021 at 9:27 AM