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I'm still having problems do you have a Support/Help contact?

Yes, if you are still having problems or you have general feedback then please contact us at enquiries@stv.tv.

To help get the speediest response then please send as much information as possible, including:
  • The type of device you are using e.g. Android Tablet, iPhone, Samsung TV etc
  • The version of the operating system you are using e.g. iOS 12.2, Android 7
  • If using a web browser then the type and version of the browser e.g. Chrome v75
  • The version of STV Player you are using e.g. v4.1.0 (this can be found in the settings section of the app)
  • Any error messages shown
  • A description of the problem and the programme you are watching (if applicable), with the steps taken to replicate it
  • Any screenshots or video of the issue
  • The date/time you started having the issue