--- title: Why can't I see the Live STV TV stream? description: Why can't I see the Live STV TV stream? --- [Skip to content](https://support.stv.tv/support/why-cant-i-see-the-live-stv-tv-stream#main-content) English - United Kingdom Show submenu for translations [![stv\_player\_logo\_vector (1)](https://support.stv.tv/hs-fs/hubfs/stv_player_logo_vector%20(1).png?width=197&height=68&name=stv_player_logo_vector%20(1).png)](https://player.stv.tv/) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English - United Kingdom Show submenu for translations - [Contact us](https://player.stv.tv/info/contact) [Contact us](https://player.stv.tv/info/contact) Help and Support Centre - There are no suggestions because the search field is empty. 1. [Help and Support Centre](https://support.stv.tv/support?hsLang=en-gb) 2. [Fix a Problem](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb) 3. [Issues with app](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#issues-with-app) 2 April 2025 # Why can't I see the Live STV TV stream? Our Live TV stream is only available to those who live in our broadcast area (Central and Northern areas of Scotland). If you live outside this area, then ITV will provide your channel 3 live stream. You can still use our app and get 1000s of hours of box sets, dramas and films for free - just not the live stream or watch again. I live in the STV area but can't see the Live Stream: - Check you are using a platform/device that supports the live stream: [Which apps support the Live stream?](https://support.stv.tv/support/how-can-i-watch-the-live-stv-channel?hsLang=en-gb) - Check your postcode is correct within the app (Settings \> Account) - we use this to help determine your location - Disable any VPN you may be using - Check your Internet provider is reporting your location correctly. You can check this via sites like: whatismyipaddress.com - [Getting Started](https://support.stv.tv/support/getting-started?hsLang=en-gb) - [Fix a Problem](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#main-content) - [Issues with app](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#issues-with-app) - [Problems with playing shows](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#problems-with-playing-shows) - [Asking for a code](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#asking-for-a-code) - [Ad blocking](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#ad-blocking) - [Casting to your TV](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#casting-to-your-tv) - [Error codes](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#error-codes) - [Subscription & billing](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#main-content) - [STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#stv-player-and-stv-player-with-premier-sports) - [Managing your subscription](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#managing-your-subscription) - [Watching STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#watching-stv-player-and-stv-player-with-premier-sports) - [Watching & Listening](https://support.stv.tv/support/watching-listening?hsLang=en-gb#main-content) - [General](https://support.stv.tv/support/watching-listening?hsLang=en-gb#general) - [Watching](https://support.stv.tv/support/watching-listening?hsLang=en-gb#watching) - [STV Radio](https://support.stv.tv/support/watching-listening?hsLang=en-gb#stv-radio) - [Subtitles, AD and VS](https://support.stv.tv/support/watching-listening?hsLang=en-gb#subtitles-ad-and-vs) - [Location issues](https://support.stv.tv/support/watching-listening?hsLang=en-gb#location-issues) - [Advertising](https://support.stv.tv/support/watching-listening?hsLang=en-gb#advertising) - [Warning and restrictions](https://support.stv.tv/support/watching-listening?hsLang=en-gb#warning-and-restrictions) - [Account](https://support.stv.tv/support/account?hsLang=en-gb) - [Advice & Helplines](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#main-content) - [Emmerdale](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#emmerdale) - [Coronation Street](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#coronation-street) - [Drama](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#drama) - [Factual](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#factual) - [Entertainment](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#entertainment) - [Other](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#other) - [STV Player+](https://player.stv.tv/player-plus) - [STV Player VIP](https://player.stv.tv/player-vip) - [TV Guide](https://player.stv.tv/tvguide/) - [How to watch](https://support.stv.tv/) - [Competitions](https://competitions.stv.tv/) # STV Central Limited (company number SC172149) Cookie info: To find out how to manage cookies, see our [cookie policy](https://support.stv.tv/support/help-and-support-cookie-policy?hsLang=en-gb). 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