--- title: Twisted Twins description: Twisted Twins --- [Skip to content](https://support.stv.tv/support/twisted-twins#main-content) English - United Kingdom Show submenu for translations [![stv\_player\_logo\_vector (1)](https://support.stv.tv/hs-fs/hubfs/stv_player_logo_vector%20(1).png?width=197&height=68&name=stv_player_logo_vector%20(1).png)](https://player.stv.tv/) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English - United Kingdom Show submenu for translations - [Contact us](https://player.stv.tv/info/contact) [Contact us](https://player.stv.tv/info/contact) Help and Support Centre - There are no suggestions because the search field is empty. 1. [Help and Support Centre](https://support.stv.tv/support?hsLang=en-gb) 2. [Advice & Helplines](https://support.stv.tv/support/advice-helplines?hsLang=en-gb) 3. [Factual](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#factual) 20 June 2025 # Twisted Twins ## Information and advice 1. **SAMM (Support After Murder & Manslaughter)** - provides a wide range of peer support services to people bereaved by murder and manslaughter in the UK. WEBSITE:  [https://samm.org.uk/](https://url.uk.m.mimecastprotect.com/s/MCx2CXDy8SDYVv8hDi1cWCLtU?domain=samm.org.uk/) CALL: 0121 472 2912 (Standard phone charges apply)  TEXT: 07342 888570 (Standard phone charges apply) 2. **Winston's Wish -** Winston’s Wish supports children and young people to rebuild their life after a family bereavement, the Winston's Wish family line offers practical support and guidance to anyone concerned about a grieving child.HELPLINE: 08088 020 021 (FREEPHONE)WEBSITE**:** [winstonswish.org.uk](https://url.uk.m.mimecastprotect.com/s/9pphCgJRmiw2OXohAh4c4fMxd?domain=winstonswish.org.uk) 3. **Cruse Bereavement Care Helpline -** Counselling, support, information and advice to enable anyone bereaved to understand their grief and cope with their loss.HELPLINE:  0808 808 1677 (FREEPHONE) Open; Monday, Wednesday, Thursday, Friday: 9.30am-5pm, Tuesday: 1pm – 8pm, Saturday – Sunday: Closed WEBSITE: [cruse.org.uk](https://url.uk.m.mimecastprotect.com/s/am8FCjRXpCGqKLBuEiocmRjVB?domain=cruse.org.uk) 4. **The Compassionate Friends** - The Compassionate Friends provide one-to-one support, local support groups and produce a range of publications for parents, children, grandparents and professionals, as well as a website specifically for people dealing with the death of a brother or sister. HELPLINE:  0345 123 2304 (Standard phone charges apply)  - Open 10am - 4pm, 7pm - 10pm every day of the year WEBSITE: [tcf.org.uk](https://url.uk.m.mimecastprotect.com/s/X_hKCkRYqCXQ8VKtlsBcGG2EV?domain=tcf.org.uk) EMAIL: [helpline@tcf.org.uk](mailto:helpline@tcf.org.uk)   1. **Childline:** Childline is here to help anyone under 19 in the UK with any issue they are going through anytime day or night. WEBSITE:  [https://www.childline.org.uk/](https://url.uk.m.mimecastprotect.com/s/YVbXC2kyKtZwPqBcXCnc5YdbE?domain=childline.org.uk/) CALL: 0800 1111 (FREEPHONE) 2. **Survivors Trust:** Adults United Against Sexual Violence and Abuse. Runs a free, national helpline 7 days a week for people aged 16+. Encourages all survivors of rape or sexual abuse and violence to call their helpline. EMAIL: [info@thesurvivorstrust.org](mailto:info@thesurvivorstrust.org) WEBSITE: [https://thesurvivorstrust.org/our-helpline/](https://url.uk.m.mimecastprotect.com/s/l3KlC31zLi9Q61ycEFWcQAIdU?domain=thesurvivorstrust.org/) CALL: 08088 010 818 (FREEPHONE) Limited hours 3. **NAPAC:**  The National Association for People Abused in Childhood (NAPAC) offers support to adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.,kikk CALL:  0808 801 0331 - 10am until 9pm Mondays to Thursdays, and 10am until 6pm on Fridays WEBSITE: [https://napac.org.uk/about/](https://url.uk.m.mimecastprotect.com/s/VqnEC4xAMf91MNDc3Hyc429NY?domain=napac.org.uk/) EMAIL: [support@napac.org.uk](mailto:support@napac.org.uk)   1. **Anxiety UK** works throughout the UK for fast access to a range of paid for psychological therapy services, including counselling, Cognitive Behavioural Therapy (CBT), Compassion Focused Therapy (CFT), with appointments available in person, online and by telephone. To book initial chat via website TAUK to us. WEBSITE: [https://www.anxietyuk.org.uk/get-help/tauk-to-us/](https://url.uk.m.mimecastprotect.com/s/6ykeC5yBNUpG5mXh9ImckOdXR?domain=anxietyuk.org.uk/) - £25 for up to 30mins EMAIL:[media@anxietyuk.org.uk](mailto:media@anxietyuk.org.uk)   - [Getting Started](https://support.stv.tv/support/getting-started?hsLang=en-gb) - [Fix a Problem](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#main-content) - [Issues with app](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#issues-with-app) - [Problems with playing shows](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#problems-with-playing-shows) - [Asking for a code](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#asking-for-a-code) - [Ad blocking](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#ad-blocking) - [Casting to your TV](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#casting-to-your-tv) - [Error codes](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#error-codes) - [Subscription & billing](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#main-content) - [STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#stv-player-and-stv-player-with-premier-sports) - [Managing your subscription](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#managing-your-subscription) - [Watching STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#watching-stv-player-and-stv-player-with-premier-sports) - [Watching & Listening](https://support.stv.tv/support/watching-listening?hsLang=en-gb#main-content) - [General](https://support.stv.tv/support/watching-listening?hsLang=en-gb#general) - [Watching](https://support.stv.tv/support/watching-listening?hsLang=en-gb#watching) - [STV Radio](https://support.stv.tv/support/watching-listening?hsLang=en-gb#stv-radio) - [Subtitles, AD and VS](https://support.stv.tv/support/watching-listening?hsLang=en-gb#subtitles-ad-and-vs) - [Location issues](https://support.stv.tv/support/watching-listening?hsLang=en-gb#location-issues) - [Advertising](https://support.stv.tv/support/watching-listening?hsLang=en-gb#advertising) - [Warning and restrictions](https://support.stv.tv/support/watching-listening?hsLang=en-gb#warning-and-restrictions) - [Account](https://support.stv.tv/support/account?hsLang=en-gb) - [Advice & Helplines](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#main-content) - [Emmerdale](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#emmerdale) - [Coronation Street](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#coronation-street) - [Drama](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#drama) - [Factual](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#factual) - [Entertainment](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#entertainment) - [Other](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#other) - [STV Player+](https://player.stv.tv/player-plus) - [STV Player VIP](https://player.stv.tv/player-vip) - [TV Guide](https://player.stv.tv/tvguide/) - [How to watch](https://support.stv.tv/) - [Competitions](https://competitions.stv.tv/) # STV Central Limited (company number SC172149) Cookie info: To find out how to manage cookies, see our [cookie policy](https://support.stv.tv/support/help-and-support-cookie-policy?hsLang=en-gb). 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