--- title: Sound out of sync when using Chromecast description: Sound out of sync on STV Player when using Chromecast --- [Skip to content](https://support.stv.tv/support/sound-out-of-sync-when-using-chromecast#main-content) English - United Kingdom Show submenu for translations [![stv\_player\_logo\_vector (1)](https://support.stv.tv/hs-fs/hubfs/stv_player_logo_vector%20(1).png?width=197&height=68&name=stv_player_logo_vector%20(1).png)](https://player.stv.tv/) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English - United Kingdom Show submenu for translations - [Contact us](https://player.stv.tv/info/contact) [Contact us](https://player.stv.tv/info/contact) Help and Support Centre - There are no suggestions because the search field is empty. 1. [Help and Support Centre](https://support.stv.tv/support?hsLang=en-gb) 2. [Fix a Problem](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb) 3. [Casting to your TV](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#casting-to-your-tv) 1 April 2025 # Sound out of sync when using Chromecast You may experience picture and sound sync issues if the device you are casting to is using an older version of the Chromecast firmware. As of April 2024, you should have a version starting v1.56 installed, if you are not on this version please update your device. You can find the latest version numbers and info on how to update your Chromecast device on the Google site: [https://support.google.com/chromecast/answer/7124014?hl=en-gb](https://support.google.com/chromecast/answer/7124014?hl=en-gb) If you are using a version of Chromecast that is built into your TV you may need to contact that devices manufacturer for advice on how to check for the firmware version and how to update this if needed. *Note: Older Chromecast devices (gen 1) are no longer supported by Google, so will not be able to be updated.* Other things to try: - If you cannot update your device then rebooting your Chromecast device and the device you are casting form may help in the short term. - If you are up to date and are using an external speaker or soundbar then you may want to try switching to your TV's internal speakers to see if the issue is with syncing to the external device. - [Getting Started](https://support.stv.tv/support/getting-started?hsLang=en-gb) - [Fix a Problem](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#main-content) - [Issues with app](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#issues-with-app) - [Problems with playing shows](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#problems-with-playing-shows) - [Asking for a code](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#asking-for-a-code) - [Ad blocking](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#ad-blocking) - [Casting to your TV](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#casting-to-your-tv) - [Error codes](https://support.stv.tv/support/fix-a-problem?hsLang=en-gb#error-codes) - [Subscription & billing](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#main-content) - [STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#stv-player-and-stv-player-with-premier-sports) - [Managing your subscription](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#managing-your-subscription) - [Watching STV Player+ and STV Player+ with Premier Sports](https://support.stv.tv/support/subscription-billing?hsLang=en-gb#watching-stv-player-and-stv-player-with-premier-sports) - [Watching & Listening](https://support.stv.tv/support/watching-listening?hsLang=en-gb#main-content) - [General](https://support.stv.tv/support/watching-listening?hsLang=en-gb#general) - [Watching](https://support.stv.tv/support/watching-listening?hsLang=en-gb#watching) - [STV Radio](https://support.stv.tv/support/watching-listening?hsLang=en-gb#stv-radio) - [Subtitles, AD and VS](https://support.stv.tv/support/watching-listening?hsLang=en-gb#subtitles-ad-and-vs) - [Location issues](https://support.stv.tv/support/watching-listening?hsLang=en-gb#location-issues) - [Advertising](https://support.stv.tv/support/watching-listening?hsLang=en-gb#advertising) - [Warning and restrictions](https://support.stv.tv/support/watching-listening?hsLang=en-gb#warning-and-restrictions) - [Account](https://support.stv.tv/support/account?hsLang=en-gb) - [Advice & Helplines](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#main-content) - [Emmerdale](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#emmerdale) - [Coronation Street](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#coronation-street) - [Drama](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#drama) - [Factual](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#factual) - [Entertainment](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#entertainment) - [Other](https://support.stv.tv/support/advice-helplines?hsLang=en-gb#other) - [STV Player+](https://player.stv.tv/player-plus) - [STV Player VIP](https://player.stv.tv/player-vip) - [TV Guide](https://player.stv.tv/tvguide/) - [How to watch](https://support.stv.tv/) - [Competitions](https://competitions.stv.tv/) # STV Central Limited (company number SC172149) Cookie info: To find out how to manage cookies, see our [cookie policy](https://support.stv.tv/support/help-and-support-cookie-policy?hsLang=en-gb). Cookie Settings Copyright © 2026, STV