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STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our ad free subscription service - available on our apps for iOS, Apple TV, Android mobile devices, Roku, Now, Sky Glass, Sky Stream, Sky...
Thu, 20 Apr, 2023 9:00 AM
Which devices is STV Player+ available on?
The STV Player+ is available on: Apple TV devices - running a minimum of tvOS13 and above  iPhone and iPads - running a minimum of iOS13 and abo...
Fri, 9 Jun, 2023 9:28 AM
Can I get a free trial of STV Player+?
We offer a free 7-day trial of STV Player+   Via the web you can go to stv.tv to find out more: You can sign up on the web page - and access Player+...
Wed, 19 Apr, 2023 5:12 PM
How do downloads work?
Applies to STV Player+ on iOS only Downloads are only available for STV Player+ users using the iOS app and require iOS10 or above.   Things to know...
Thu, 25 Nov, 2021 3:38 PM
Can I watch STV when I'm on holiday?
The STV Player services are only available in the UK, so if you're holidaying in the UK you will be able to continue to access the STV Player and it'...
Thu, 25 Nov, 2021 3:17 PM
How do I pay for STV Player+?
After the free 7 day trial, you pay monthly in advance for the STV Player service on a recurring subscription basis. There are two options to pay for yo...
Wed, 19 Apr, 2023 5:24 PM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trial period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Wed, 10 May, 2023 10:33 AM
I've signed up for STV Player+ but I'm still seeing ads.
You will get ads on Live TV but if you see them on Catch-Up or Box Sets when not casting then you can try the following: Check that you are on a su...
Thu, 20 Apr, 2023 9:02 AM
Why after I restore my purchase does it keeps reverting back?
This only applies if you signed up in the iOS app using your Apple ID account. If you've used the Restore Purchases option but it only seems t...
Wed, 19 Apr, 2023 5:26 PM
Why does it take a few minutes for my downloads to start?
If you've not downloaded anything recently it can take 5 minutes or so for the first item to start downloading, once started subsequent downloads will s...
Wed, 15 Jan, 2020 1:43 PM