Yes, if you are still having problems with playing any videos or you have general feedback then please contact using the email below.

To help get the speediest response please send as much information, including:

  • The type of device you are using e.g. Android Tablet, iPhone, Samsung TV etc
  • The version of the operating system you are using e.g iOS 12.2, Android 7
  • If using a web browser then the type and version of the browser e.g Chrome v75
  • The version of STV Player you are using e.g. v4.1.0 (this can be found in the setting section of your app)
  • Any error messages shown
  • A description of the problem, with the steps taken to replicate it
  • Any screenshots or video of the issue

Contact us at