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'Oops, something went wrong' message when watching STV Player

If you experience this message try clearing your browser cookies and cache.

On Chrome, you can do this by:

  1. Click on the Settings menu (3 dots) in the top right of the browser window
  2. Click on Settings
  3. On the left side, click Privacy & Security
  4. Under the Privacy and security section click Delete browsing  data
  5. Select cookies and other site data AND cached images and files 
  6. Click the Delete Data button

On Safari:

  1. Select Safari > Settings > then click Privacy
  2. Click  Manage Website Data > Remove

Using Edge:

  1. In Edge, select Settings and more in the upper right corner of your browser window. 
  2. Select Settings  > Privacy, search, and services.

  3. Select Choose what to clear under Clear browsing data > Clear browsing data now

  4. Under Time range, choose a time range from the list.

  5. Select Cookies and other site data, and then select Clear now.