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STV Player+

For users of the subscription version of the STV Player

My credit/debit card has expired and I need to change my payment information
There are two ways to do this, depending on how you originally signed up, you can either: For users you signed up in app and pay via their Apple/i...
Wed, 2 Sep, 2020 at 10:51 AM
How can I check if I’ve signed up via the iOS app or via the web site.
Log onto your account at my.stv.tv Click on the Plan tab If you have signed up via the app/iTunes you will see a message advising you to log into ...
Thu, 23 Jan, 2020 at 2:58 PM
I’ve signed up for STV Player+, but don’t see the Player+ benefits when I use the website.
The STV Player+ benefits - watch catch-up, archive shows and box sets ad free in the UK  - are available via the Web site, iOS and Apple TV apps. The ...
Wed, 2 Dec, 2020 at 10:50 AM
How do I check and manage my subscription?
If you signed up in the iOS app and pay via your Apple/iTunes account: Log onto the STV Player app on your iPhone or iPad. Go to the Settings ...
Tue, 21 Jan, 2020 at 12:19 PM
My renewal doesn't seem to have updated?
There is an issue impacting a small number of customers where their renewal hasn't updated. To sort this visit the Plan page in the Settings secti...
Thu, 6 Feb, 2020 at 2:40 PM