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STV Player+

For users of the subscription version of the STV Player

How do I download programmes?
As a STV Player+ user you can download any available show to your iOS device and watch it offline.  To download a show: Go to the show you want to...
Wed, 15 Jan, 2020 at 1:42 PM
My credit/debit card has expired and I need to change my payment information
For users you signed up in app and pay via their Apple/iTunes account: Then you should do this via your iPhone or iPad and follow these instructi...
Tue, 21 Jan, 2020 at 11:51 AM
How can I check if I’ve signed up via the iOS app or via the web site.
Log onto your account at my.stv.tv Click on the Plan tab If you have signed up via the app/iTunes you will see a message advising you to log into ...
Thu, 23 Jan, 2020 at 2:58 PM
I’ve signed up for STV Player+, but don’t see the Player+ benefits when I use the website.
STV Player+ is currently only available on iOS devices - iPhones or iPads - that have the STV Player app installed. Although we offer the optio...
Tue, 21 Jan, 2020 at 12:14 PM
How do I check and manage my subscription?
If you signed up in the iOS app and pay via your Apple/iTunes account: Log onto the STV Player app on your iPhone or iPad. Go to the Settings ...
Tue, 21 Jan, 2020 at 12:19 PM
My renewal doesn't seem to have updated?
There is an issue impacting a small number of customers where their renewal hasn't updated. To sort this visit the Plan page in the Settings secti...
Thu, 23 Jan, 2020 at 3:52 PM