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STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our subscription service - available on iOS apps, Apple TV devices and on our Web site. Exclusive features include: Ad free...
Wed, 2 Dec, 2020 at 10:48 AM
Which devices is STV Player+ available on?
The STV Player+ is available on: Apple TV devices - running a minimum of tvOS13 iPhone and iPads, running a minimum of iOS9  - Downloads are onl...
Wed, 2 Sep, 2020 at 10:32 AM
Can I get a free trial of STV Player+?
We offer a free 7 day trial of STV Player+ To sign up in the iOS app - Just click on the banner on the homepage, go to the Download section or the Pla...
Thu, 12 Mar, 2020 at 4:22 PM
Can I watch STV when I'm on holiday?
The STV Player services are only available in the UK, so if you're holidaying in the UK you will be able to continue to access the STV Player and it'...
Wed, 2 Dec, 2020 at 10:41 AM
How do I pay for STV Player+?
After the free 7 day trial, you pay monthly in advance for the STV Player service on a recurring subscription basis. There are two options to pay for your...
Tue, 8 Sep, 2020 at 10:25 AM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trial period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Tue, 10 Nov, 2020 at 2:55 PM
I've signed up for STV Player+ but I'm still seeing ads.
You will get ads on Live TV, but if you see them on Catch-Up or Box Sets then you can try the following:   Check you are logged into the STV account y...
Wed, 2 Sep, 2020 at 10:42 AM
Why after I restore my purchase does it keeps reverting back?
This only applies if you signed up in the iOS app using your Apple/iTunes account. If you've used the Restore Purchases option but it only seem...
Tue, 21 Jan, 2020 at 11:50 AM
Why does it take a few minutes for my downloads to start?
If you've not downloaded anything recently it can take 5 minutes or so for the first item to start downloading, once started subsequent downloads will s...
Wed, 15 Jan, 2020 at 1:43 PM
How do I download programmes?
As a STV Player+ user you can download any available show to your iOS device and watch it offline.  To download a show: Go to the show you want to...
Wed, 15 Jan, 2020 at 1:42 PM