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STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our Premium subscription service.  Exclusive features include: Ad free Catch-up TV Downloading for watching offline ...
Tue, 21 Jan, 2020 at 11:33 AM
What devices is STV Player+ available on?
The STV Player+ is available on all models of iPhone and iPads, running a minimum of iOS9 or above - if you plan to use the Downloads option then you will r...
Mon, 4 Nov, 2019 at 2:11 PM
Can I get a free trial of STV Player+?
We offer a free 7 day trial of STV Player+ on our iOS app. To sign up in the iOS app - Just click on the banner on the homepage, go to the Download se...
Thu, 23 Jan, 2020 at 3:07 PM
How do downloads work?
Applies to STV Player+ only Downloads are available on iOS 10 or above only. Users with iOS9 will be able to see the feature but won't be able to use ...
Mon, 25 Nov, 2019 at 10:43 AM
Can I watch STV when I'm on holiday?
Applies to STV Player+ only (only available on iOS) STV Player+ subscribers are able to access catch-up, archives and box sets when travelling in any ...
Wed, 15 Jan, 2020 at 1:51 PM
How do I pay for STV Player+?
There are two options to pay for your Player+ subscription,  either in app using your Apple/iTunes account - log into your app and visit the Plan page...
Thu, 23 Jan, 2020 at 3:20 PM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trial period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Thu, 23 Jan, 2020 at 3:24 PM
I've signed up for STV Player+ but I'm still seeing ads.
Check you are logged into the STV account you originally signed up with. You can check which email address you used to sign up to Player+ with by chec...
Tue, 21 Jan, 2020 at 11:48 AM
Why after I restore my purchase does it keeps reverting back?
This only applies if you signed up in the iOS app using your Apple/iTunes account. If you've used the Restore Purchases option but it only seem...
Tue, 21 Jan, 2020 at 11:50 AM
Why does it take a few minutes for my downloads to start?
If you've not downloaded anything recently it can take 5 minutes or so for the first item to start downloading, once started subsequent downloads will s...
Wed, 15 Jan, 2020 at 1:43 PM