STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our Premium subscription service.  Exclusive features include: Ad free Catch-up TV Downloading Watch these programm...
Thu, 6 Jun, 2019 at 4:13 PM
What devices is STV Player+ available on?
The STV Player+ is available on all models of iPhone and iPads, running a minimum of iOS9 or above - if you plan to use the Downloads option then you will r...
Mon, 4 Nov, 2019 at 2:11 PM
Can I get a free trial of STV Player+?
We offer a free 7 day trial of STV Player+ on our iOS app. Just click on the banner on the homepage, go to the Download section or the Plan section in the S...
Thu, 15 Aug, 2019 at 2:54 PM
How do downloads work?
Applies to STV Player+ only Downloads are available on iOS 10 or above only. Users with iOS9 will be able to see the feature but won?t be able to use it: ...
Thu, 15 Aug, 2019 at 2:33 PM
Can I watch STV when I'm on holiday?
Applies to STV Player+ only (only available on iOS) STV Player+ subscribers (in trial or paying) are able to access catch-up, archives and box sets wh...
Tue, 15 Oct, 2019 at 10:20 AM
How do I pay for STV Player+?
All payments are taken via your iTunes Account, therefore:  Any payment issues (rejected, CC expired, etc) should be directed to Apple https://sup...
Thu, 15 Aug, 2019 at 2:48 PM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trail period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Thu, 15 Aug, 2019 at 2:45 PM
I've signed up for STV Player+ but I'm still seeing ads.
Check you are logged into the STV account you originally signed up with. If you have multiple STV Player accounts then check in Settings > Account ...
Fri, 22 Nov, 2019 at 9:52 AM
Why after I restore my purchase does it keeps reverting back?
If you've used the Restore Purchases option but it only seems to temporarily put you back on Player+, or if it changes you back when you visit the Plan ...
Fri, 22 Nov, 2019 at 11:00 AM