STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our Premium subscription service.  Exclusive features include: Ad free Catch-up TV Downloading Watch these programm...
Thu, 6 Jun, 2019 at 4:13 PM
What devices is STV Player+ available on?
The STV Player+ is available on all models of iPhone and iPads, running a minimum of iOS9 or above - if you plan to use the Downloads option then you will r...
Mon, 4 Nov, 2019 at 2:11 PM
Can I get a free trial of STV Player+?
We offer a free 7 day trial of STV Player+ on our iOS app. Just click on the banner on the homepage, go to the Download section or the Plan section in the S...
Mon, 25 Nov, 2019 at 10:41 AM
How do downloads work?
Applies to STV Player+ only Downloads are available on iOS 10 or above only. Users with iOS9 will be able to see the feature but won't be able to use ...
Mon, 25 Nov, 2019 at 10:43 AM
Can I watch STV when I'm on holiday?
Applies to STV Player+ only (only available on iOS) STV Player+ subscribers (in trial or paying) are able to access catch-up, archives and box sets wh...
Tue, 15 Oct, 2019 at 10:20 AM
How do I pay for STV Player+?
All payments are taken via your iTunes Account, therefore:  Any payment issues (rejected, CC expired, etc) should be directed to Apple https://sup...
Thu, 15 Aug, 2019 at 2:48 PM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trial period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Mon, 25 Nov, 2019 at 11:20 AM
I've signed up for STV Player+ but I'm still seeing ads.
Check you are logged into the STV account you originally signed up with. If you have multiple STV Player accounts then check in Settings > Account ...
Fri, 22 Nov, 2019 at 9:52 AM
Why after I restore my purchase does it keeps reverting back?
If you've used the Restore Purchases option but it only seems to temporarily put you back on Player+, or if it changes you back when you visit the Plan ...
Fri, 22 Nov, 2019 at 11:00 AM