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STV Player+

For users of the subscription version of the STV Player

What is STV Player+?
The STV Player+ is our Premium subscription service - available on our iOS apps, Apple TV devices and on our Web site. Exclusive features include: ...
Wed, 2 Sep, 2020 at 10:36 AM
Which devices is STV Player+ available on?
The STV Player+ is available on: Apple TV devices - running a minimum of tvOS13 iPhone and iPads, running a minimum of iOS9  - Downloads are onl...
Wed, 2 Sep, 2020 at 10:32 AM
Can I get a free trial of STV Player+?
We offer a free 7 day trial of STV Player+ To sign up in the iOS app - Just click on the banner on the homepage, go to the Download section or the Pla...
Thu, 12 Mar, 2020 at 4:22 PM
Can I watch STV when I'm on holiday?
Applies to STV Player+ only (only available on iOS, Apple TV and on stv.tv) STV Player+ subscribers are able to access catch-up, archives and box sets...
Wed, 2 Sep, 2020 at 10:37 AM
How do I pay for STV Player+?
After the free 7 day trial, you pay monthly in advance for the STV Player service on a recurring subscription basis. There are two options to pay for your...
Tue, 8 Sep, 2020 at 10:25 AM
How do I cancel my STV Player+ subscription?
You may cancel at any time during the month or your trial period, and you will still receive the benefits of STV Player+ up until your subscription/trial wa...
Tue, 11 Feb, 2020 at 2:55 PM
I've signed up for STV Player+ but I'm still seeing ads.
You will get ads on Live TV, but if you see them on Catch-Up or Box Sets then you can try the following:   Check you are logged into the STV account y...
Wed, 2 Sep, 2020 at 10:42 AM
Why after I restore my purchase does it keeps reverting back?
This only applies if you signed up in the iOS app using your Apple/iTunes account. If you've used the Restore Purchases option but it only seem...
Tue, 21 Jan, 2020 at 11:50 AM
Why does it take a few minutes for my downloads to start?
If you've not downloaded anything recently it can take 5 minutes or so for the first item to start downloading, once started subsequent downloads will s...
Wed, 15 Jan, 2020 at 1:43 PM
How do I download programmes?
As a STV Player+ user you can download any available show to your iOS device and watch it offline.  To download a show: Go to the show you want to...
Wed, 15 Jan, 2020 at 1:42 PM