The STV Player+ benefits - watch catch-up, archive shows and box sets ad free in the UK - are available via the Web site, iOS and Apple TV apps.
The ability to download content is only available on the iOS app.
If you are on the website and you are still seeing ads on the catch-up content - remember watching the live stream will still have ads - then check the following:
- You are logged in on the correct STV account - your subscription only covers you for a single account and can't be shared
- Your subscription is still active and up to date - my.stv/plan
- Check a different show - as the one you are watching may have different rights that impact the showing of ads.
If after checking these your still having issues then it's always worth logging out of the website and back in.