There are two options to pay for your Player+ subscription, 

  • either in app using your Apple/iTunes account - log into your app and visit the Plan page in the Settings section 
  • or alternatively on our website at my.stv.tv.


Some things to note about payments:


If you are paying in app with your Apple account:


All payments are taken via your Apple/iTunes Account, therefore: 

  • Any payment issues (rejected, CC expired, etc) should be directed to Apple https://support.apple.com/en-gb/billing
  • All payment details are with Apple and are not shared with STV
  • Payments are taken automatically at the end of the free trial period.
  • Payment is upfront for next 30-day period.
  • Only one free trial period is available per Apple account.
  • Cancellation mid cycle will not result in a refund pro-rata. Features will continue to be available to you until the end of the 30-day period.
  • You get all the STV Player+ benefits for free, for 7 days. Starting the trial still requires valid iTunes Account details as your subscription will automatically start at the end of the free trial period.
  • You can cancel at anytime during the trial and will still receive the benefits of STV Player+ for the full seven days.
  • There is no notification at point of trial expiry. At the end of the 7 days, you will be charged £3.99 and the monthly schedule of payment will start.
  • The free trial is a one-off. If you previously signed-up, benefited from the free trial and then cancelled you will not be able to access the free trial again. You will be charged £3.99 straight away. 
  • You may cancel at any time during the month, and you will still receive the benefits of STV Player+ for the rest of the month when the subscription is due to expire.
  • Cancellation can be done, anytime:

    • Via the app itself, in the Settings menu > Plan > Manage Your Subscription > STV Player > Cancel Subscription

    • Via the device used to originally sign-up, Settings > iTunes & App Store > Select and view your Apple ID > Subscriptions > STV Player > Cancel Subscription
  • Your subscription cannot be cancelled by STV on your behalf. You will need to cancel it directly with Apple even if you delete your STV account.
  • In case of issues, Apple should be contacted at https://support.apple.com/en-gb/billing


If you are paying via the web site:

All payments are taken via the credit or debit card used when you signed up:  

  • Any payment issues (rejected, CC expired, etc) should be directed to enquiries@stv.tv
  • All payment details are with our payment partner Stripe and are not shared with STV
  • Payments are taken automatically at the end of the free trial period.
  • Payment is upfront for the next 30-day period.
  • Cancellation mid cycle will not result in a refund pro-rata. Features will continue to be available to you until the end of the 30-day period.
  • You get all the STV Player+ benefits for free, for 7 days. Starting the trial still requires valid credit/debit card details as your subscription will automatically start at the end of the free trial period.
  • You can cancel at anytime during the trial and will still receive the benefits of STV Player+ for the full seven days.
  • There is no notification at point of trial expiry. At the end of the 7 days, you will be charged £3.99 and the monthly schedule of payment will start.
  • The free trial is a one-off. If you previously signed-up, benefited from the free trial and then cancelled you will not be able to access the free trial again. You will be charged £3.99 straight away.
  • Only one free trial period is available per STV account.
  • You may cancel at any time during the month, and you will still receive the benefits of STV Player+ for the rest of the month when the subscription is due to expire.
  • Cancellation can be done, anytime:
    • Via our website at my.stv.tv and accessing the Plan section where you will see the Cancel Subscription button.